In the early nineties, this writer was taught what it meant to provide useful information and referral. Have you ever gone to an emergency room or doctors office and received a generic discharge summary? Businesses like individuals have unique strengths and weaknesses.
In the field of mediation the definition of information and referral was one that was individually tailored to meet needs. So let's examine two examples from the field of mediation. The first involves division of assets. The second involves a highly contentious conflict that is inflammatory and destructive. Lesson number one is that generic plans are insufficient and in some cases might be harmful.
The first is a simple case of deciding who wants what. The math is pretty straight forward. If there is $558, 410. in assets, each gets half. If there is $130,000. in debt each assumes half. This can be worked out in a variety of configurations.
The second is as not simple. Since it is contentions there might have to be individual sessions to determine if mediation will work. Mediation may not be suitable if there is a serious power imbalance. A mediator cannot standby and allow one party to take severe advantage of another that cannot defend or represent him or herself adequately. In such instances, ground rules are needed. One party may need to be released before the other to avoid an unpleasant scene in the hall. A mediator may recommend anger management or therapy in conjunction with mediation.
Now let's return to the original topic of information and referral. In a subsequent setting this writer considered it a great privilege to apply this art skillfully. If a business owner is bleeding out financially, connecting him or her with a temp. services to hire new employees would make no sense. It would however if he had a market order and needed to get out 3000 products in two weeks in order to maintain a prized contract.
We seek to become a premium resource for online, individually tailored, business information and referral.
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