Three Healing Hurdles

Recently a post was submitted called From Pain to Humane. Even the best work situations can heat up when personalities collide. Laying things out in order to draw clear boundaries around behavior is just one part of the process. Three big hurdles include extending grace, placing trust and offering forgiveness. Grace is unearned favor. No one can earn it. No, it is based on notion that all people are inherently valuable. The second, hurdle is placing trust in someone who has fallen short of expectations of behavior or performance. It is hard to rebuild trust when emotions run high, or destructive behavior continue, or performance sags. Inflicting willful harm must be dealt with immediately. Consequences must be made clear and efforts to help or coach an employee need to be well documented. Lastly, forgiveness is necessary so the person who has been hurt can heal, and so the person doing the hurting can be released from guilt. Sometimes a participant can't admit fault. This does not prevent the affected person from extending grace, demonstrating trust or forgiveness.